Privacy Policy
This Privacy Policy template is provided to assist you in outlining how you collect, use, and disclose personal information from visitors and customers of your Shopify-powered Site. Please customize the content to suit your store's specific needs and comply with applicable laws. Remember to remove all "Note to Merchant" instructions before publishing.]
Please note that this template is not legal advice, and you are responsible for ensuring compliance with relevant laws. As privacy regulations evolve, it is important to regularly review and update your privacy notice to reflect current data handling practices. We recommend consulting a lawyer when necessary.
Last updated: [Date]
This Privacy Policy explains how Chargezy (referred to as the "Site," "we," "us," or "our") collects, uses, and shares your personal information when you visit, use our services, or make a purchase from chargezy.store (the "Site") or communicate with us (collectively referred to as the "Services"). In this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect according to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please refrain from using or accessing any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, operational requirements, or legal and regulatory obligations. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information from various sources as described below. The specific information we collect and use depends on your interaction with us.
In addition to the specific uses detailed below, we may use the collected information to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we collect depend on how you interact with our Site and use our Services. When we refer to "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information submitted directly by you through our Services may include:
Basic contact details: This includes your name, address, phone number, and email.
Order information: We collect information related to your purchases, such as your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information: When creating an account, you provide a username, password, and security questions.
Shopping information: We collect information about the items you view, add to your cart, or include in your wishlist.
Customer support information: This includes information you provide when communicating with us through the Services.
Certain features of the Services may require you to provide specific information. You can choose not to provide this information, but it may limit your ability to use or access those features.
Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services through the use of cookies, pixels, and similar technologies. This information, referred to as "Usage Data," includes details about how you access and use our Site and your account. It may include device information, browser information, network connection information, IP address, and other data related to your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf. These third parties may include:
Companies supporting our Site and Services, such as Shopify.
Payment processors who collect payment information to process your transactions and fulfill your orders.
Third parties who use online tracking technologies like pixels, web beacons, and cookies when you visit our Site or interact with our Services.
Any information obtained from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties, nor their policies or practices. For more information, see the "Third Party Websites and Links" section below.
How We Use Your Personal Information
We use your personal information for the following purposes:
Providing Products and Services: We use your personal information to fulfill our contractual obligations, process payments, ship orders, send notifications related to your account and transactions, manage your account, arrange returns and exchanges, and enable you to post reviews.
Marketing and Advertising: We may use your personal information for marketing and promotional purposes. This includes sending marketing communications by email, text message, or postal mail, and displaying advertisements for our products or services. These activities help us tailor the Services and advertising on our Site and other websites.
Security and Fraud Prevention: Your personal information is used to detect and investigate possible fraudulent, illegal, or malicious activities. Safeguarding your account credentials is essential, and we advise against sharing your username, password, or access details with others. If you suspect any compromise of your account, please contact us immediately.
Communicating with You: We use your personal information to provide customer support and improve our Services. This allows us to respond to your inquiries, deliver effective services, and maintain our business relationship with you.
Cookies
We use cookies on our Site, similar to many other websites. For specific information about the cookies used to power our store with Shopify, please refer to their cookie policy: [Insert Shopify cookie policy link]. Cookies help enhance and optimize our Site and Services, remembering your actions and preferences. They also provide insights for analytics purposes and help improve user interaction.
While most browsers accept cookies by default, you can adjust your browser settings to remove or reject them. However, note that blocking or removing cookies may negatively impact your user experience and affect certain features or functionality of the Services. Additionally, blocking cookies may not entirely prevent information sharing with third parties, such as advertising partners.
How We Disclose Personal Information
We may disclose your personal information to third parties in accordance with this Privacy Policy. Examples of such disclosure circumstances include:
Vendors and Third Parties: We may share your personal information with vendors and third parties who perform services on our behalf. These may include IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping partners.
Business and Marketing Partners: We may disclose your personal information to business and marketing partners, including Shopify, who provide services and advertise to you. [NOTE TO MERCHANT: INSERT THE FOLLOWING SENTENCE IF USING SHOPIFY’S AD SERVICES, SUCH AS SHOPIFY AUDIENCES] [For example, we use Shopify to support personalized advertising with third-party services]. Business and marketing partners will handle your information according to their own privacy notices.
With Your Consent: We may disclose certain information to third parties based on your direction, requests, or consent. This may include sharing information for shipping products or through social media widgets or login integrations.
Corporate Group: We may disclose your personal information within our corporate group for legitimate business purposes.
Legal Obligations and Protection: We may disclose personal information in connection with a business transaction, such as a merger or bankruptcy, as required by law, or to enforce our terms of service.[Continued]
We may have disclosed the following categories of personal information and sensitive personal information (denoted by *) about users in the past 12 months for the purposes described in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":
Category of Personal Information Categories of Recipients
Identifiers, such as basic contact details and certain order and account information
Commercial information, such as order information, shopping information, and customer support information
Internet or other similar network activity, such as Usage Data
Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)
Business and marketing partners
Affiliates
We do not use or disclose sensitive personal information to infer characteristics about you.
[NOTE TO MERCHANT: INSERT THE FOLLOWING PARAGRAPH AND CHART IF USING SHOPIFY’S AD SERVICES SUCH AS SHOPIFY AUDIENCES OR ENGAGING IN ANY OTHER ACTIVITY THAT MAY BE CONSIDERED "SELLING" OR "SHARING" PERSONAL INFORMATION OR PROCESSING PERSONAL INFORMATION FOR "TARGETED ADVERTISING"]
For the purposes of advertising and marketing activities, we have "sold" and "shared" (as defined by applicable law) personal information in the past 12 months, as follows:
Category of Personal Information Categories of Recipients
Identifiers, such as basic contact details and certain order and account information Business and marketing partners
Commercial information, such as records of products or services purchased and shopping information Business and marketing partners
Internet or other similar network activity, such as Usage Data Business and marketing partners
User-Generated Content
The Services may allow you to post product reviews and other user-generated content. Please be aware that if you choose to submit user-generated content to public areas of the Services, the content will be publicly accessible.
We do not control who has access to the information you choose to make available, and we cannot guarantee the privacy or security of that information. We are not responsible for the use or misuse of publicly available information by third parties.
Third-Party Websites and Links
Our Site may contain links to websites or online platforms operated by third parties. When you visit these external sites, please review their privacy and security policies, as well as their terms and conditions. We do not guarantee or assume responsibility for the privacy or security practices of these sites, nor the accuracy, completeness, or reliability of the information found on them. Information you provide on public or semi-public platforms, including third-party social networking platforms, may be visible to other users without limitations on its use by us or third parties. Our inclusion of links does not imply endorsement of the linked platforms, their content, or their owners or operators, except as disclosed on the Services.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided personal information to us, please contact us using the details provided below to request deletion of the information.
As of the Effective Date of this Privacy Policy, we have no actual knowledge of "selling" or "sharing" (as defined by applicable law) personal information of individuals under 16 years of age.
[NOTE TO MERCHANT: CONSULT LEGAL COUNSEL IF YOUR SITE TARGETS CHILDREN, AS ADDITIONAL DISCLOSURES MAY BE REQUIRED.]
Security and Retention of Your Information
While we implement security measures to protect your personal information, no system is entirely foolproof. Additionally, information sent to us may not be secure during transmission. We recommend against sharing sensitive or confidential information through unsecure channels.
The retention period for your personal information depends on various factors, such as the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances, and we may decline requests as permitted by law.
Right to Access/Know: You may have the right to request access to the personal information we hold about you, including details of how we use and share it.
Right to Delete: You may have the right to request deletion of the personal information we hold about you.
Right to Correct: You may have the right to request correction of inaccurate personal information we hold about you.
Right of Portability: In certain circumstances and with certain exceptions, you may have the right to receive a copy of your personal information and request its transfer to a third party.
[NOTE TO MERCHANT: INSERT THE FOLLOWING PARAGRAPH IF USING SHOPIFY'S AD SERVICES SUCH AS SHOPIFY AUDIENCES OR ENGAGING IN ANY OTHER ACTIVITY THAT MAY BE CONSIDERED "SELLING" OR "SHARING" PERSONAL INFORMATION OR PROCESSING PERSONAL INFORMATION FOR "TARGETED ADVERTISING"]
Right to Opt out of Sale or Sharing or Targeted Advertising: You may have the right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for "targeted advertising" purposes. If you visit our Site with the Global Privacy Control opt-out preference signal enabled, we will automatically treat it as a request to opt out of "sale" or "sharing" of information for the device and browser you use to access the Site.
[NOTE TO MERCHANT: INSERT THE FOLLOWING PARAGRAPH IF YOU COLLECT SENSITIVE PERSONAL INFORMATION AND SEEK LEGAL COUNSEL TO ENSURE COMPLIANCE.]
Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information: You may have the right to direct us to limit our use and/or disclosure of sensitive personal information to what is necessary for the Services or goods reasonably expected by an average individual.
Restriction of Processing: You may have the right to request that we stop or restrict the processing of your personal information.
Withdrawal of Consent: If we rely on your consent to process your personal information, you may have the right to withdraw that consent.
Appeal: If we decline your request, you may have the right to appeal our decision.
Managing Communication Preferences: You can opt out of receiving promotional emails by using the unsubscribe option provided in our emails. Even if you opt out, non-promotional emails regarding your account or orders may still be sent.
You can exercise these rights through the options available on our Site or by contacting us using the contact information provided below. We will not discriminate against you for exercising these rights. To process your request, we may need to collect information to verify your identity, such as your email address or account details. If you designate an authorized agent, we will require proof of your authorization and may need to verify your identity.
[NOTE TO MERCHANT: INSERT THE FOLLOWING PARAGRAPH IF USING SHOPIFY'S AD SERVICES SUCH AS SHOPIFY AUDIENCES]
To restrict Shopify merchants from using your personal information for personalized advertising, visit [Insert Shopify privacy and compliance app link].
Complaints
If you have concerns about how we process your personal information, please contact us using the provided details. If you are unsatisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
Please note that this template is not legal advice, and you are responsible for ensuring compliance with relevant laws. As privacy regulations evolve, it is important to regularly review and update your privacy notice to reflect current data handling practices. We recommend consulting a lawyer when necessary.
Last updated: [Date]
This Privacy Policy explains how Chargezy (referred to as the "Site," "we," "us," or "our") collects, uses, and shares your personal information when you visit, use our services, or make a purchase from chargezy.store (the "Site") or communicate with us (collectively referred to as the "Services"). In this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect according to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please refrain from using or accessing any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, operational requirements, or legal and regulatory obligations. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information from various sources as described below. The specific information we collect and use depends on your interaction with us.
In addition to the specific uses detailed below, we may use the collected information to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we collect depend on how you interact with our Site and use our Services. When we refer to "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information submitted directly by you through our Services may include:
Basic contact details: This includes your name, address, phone number, and email.
Order information: We collect information related to your purchases, such as your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information: When creating an account, you provide a username, password, and security questions.
Shopping information: We collect information about the items you view, add to your cart, or include in your wishlist.
Customer support information: This includes information you provide when communicating with us through the Services.
Certain features of the Services may require you to provide specific information. You can choose not to provide this information, but it may limit your ability to use or access those features.
Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services through the use of cookies, pixels, and similar technologies. This information, referred to as "Usage Data," includes details about how you access and use our Site and your account. It may include device information, browser information, network connection information, IP address, and other data related to your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf. These third parties may include:
Companies supporting our Site and Services, such as Shopify.
Payment processors who collect payment information to process your transactions and fulfill your orders.
Third parties who use online tracking technologies like pixels, web beacons, and cookies when you visit our Site or interact with our Services.
Any information obtained from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties, nor their policies or practices. For more information, see the "Third Party Websites and Links" section below.
How We Use Your Personal Information
We use your personal information for the following purposes:
Providing Products and Services: We use your personal information to fulfill our contractual obligations, process payments, ship orders, send notifications related to your account and transactions, manage your account, arrange returns and exchanges, and enable you to post reviews.
Marketing and Advertising: We may use your personal information for marketing and promotional purposes. This includes sending marketing communications by email, text message, or postal mail, and displaying advertisements for our products or services. These activities help us tailor the Services and advertising on our Site and other websites.
Security and Fraud Prevention: Your personal information is used to detect and investigate possible fraudulent, illegal, or malicious activities. Safeguarding your account credentials is essential, and we advise against sharing your username, password, or access details with others. If you suspect any compromise of your account, please contact us immediately.
Communicating with You: We use your personal information to provide customer support and improve our Services. This allows us to respond to your inquiries, deliver effective services, and maintain our business relationship with you.
Cookies
We use cookies on our Site, similar to many other websites. For specific information about the cookies used to power our store with Shopify, please refer to their cookie policy: [Insert Shopify cookie policy link]. Cookies help enhance and optimize our Site and Services, remembering your actions and preferences. They also provide insights for analytics purposes and help improve user interaction.
While most browsers accept cookies by default, you can adjust your browser settings to remove or reject them. However, note that blocking or removing cookies may negatively impact your user experience and affect certain features or functionality of the Services. Additionally, blocking cookies may not entirely prevent information sharing with third parties, such as advertising partners.
How We Disclose Personal Information
We may disclose your personal information to third parties in accordance with this Privacy Policy. Examples of such disclosure circumstances include:
Vendors and Third Parties: We may share your personal information with vendors and third parties who perform services on our behalf. These may include IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping partners.
Business and Marketing Partners: We may disclose your personal information to business and marketing partners, including Shopify, who provide services and advertise to you. [NOTE TO MERCHANT: INSERT THE FOLLOWING SENTENCE IF USING SHOPIFY’S AD SERVICES, SUCH AS SHOPIFY AUDIENCES] [For example, we use Shopify to support personalized advertising with third-party services]. Business and marketing partners will handle your information according to their own privacy notices.
With Your Consent: We may disclose certain information to third parties based on your direction, requests, or consent. This may include sharing information for shipping products or through social media widgets or login integrations.
Corporate Group: We may disclose your personal information within our corporate group for legitimate business purposes.
Legal Obligations and Protection: We may disclose personal information in connection with a business transaction, such as a merger or bankruptcy, as required by law, or to enforce our terms of service.[Continued]
We may have disclosed the following categories of personal information and sensitive personal information (denoted by *) about users in the past 12 months for the purposes described in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":
Category of Personal Information Categories of Recipients
Identifiers, such as basic contact details and certain order and account information
Commercial information, such as order information, shopping information, and customer support information
Internet or other similar network activity, such as Usage Data
Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)
Business and marketing partners
Affiliates
We do not use or disclose sensitive personal information to infer characteristics about you.
[NOTE TO MERCHANT: INSERT THE FOLLOWING PARAGRAPH AND CHART IF USING SHOPIFY’S AD SERVICES SUCH AS SHOPIFY AUDIENCES OR ENGAGING IN ANY OTHER ACTIVITY THAT MAY BE CONSIDERED "SELLING" OR "SHARING" PERSONAL INFORMATION OR PROCESSING PERSONAL INFORMATION FOR "TARGETED ADVERTISING"]
For the purposes of advertising and marketing activities, we have "sold" and "shared" (as defined by applicable law) personal information in the past 12 months, as follows:
Category of Personal Information Categories of Recipients
Identifiers, such as basic contact details and certain order and account information Business and marketing partners
Commercial information, such as records of products or services purchased and shopping information Business and marketing partners
Internet or other similar network activity, such as Usage Data Business and marketing partners
User-Generated Content
The Services may allow you to post product reviews and other user-generated content. Please be aware that if you choose to submit user-generated content to public areas of the Services, the content will be publicly accessible.
We do not control who has access to the information you choose to make available, and we cannot guarantee the privacy or security of that information. We are not responsible for the use or misuse of publicly available information by third parties.
Third-Party Websites and Links
Our Site may contain links to websites or online platforms operated by third parties. When you visit these external sites, please review their privacy and security policies, as well as their terms and conditions. We do not guarantee or assume responsibility for the privacy or security practices of these sites, nor the accuracy, completeness, or reliability of the information found on them. Information you provide on public or semi-public platforms, including third-party social networking platforms, may be visible to other users without limitations on its use by us or third parties. Our inclusion of links does not imply endorsement of the linked platforms, their content, or their owners or operators, except as disclosed on the Services.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided personal information to us, please contact us using the details provided below to request deletion of the information.
As of the Effective Date of this Privacy Policy, we have no actual knowledge of "selling" or "sharing" (as defined by applicable law) personal information of individuals under 16 years of age.
[NOTE TO MERCHANT: CONSULT LEGAL COUNSEL IF YOUR SITE TARGETS CHILDREN, AS ADDITIONAL DISCLOSURES MAY BE REQUIRED.]
Security and Retention of Your Information
While we implement security measures to protect your personal information, no system is entirely foolproof. Additionally, information sent to us may not be secure during transmission. We recommend against sharing sensitive or confidential information through unsecure channels.
The retention period for your personal information depends on various factors, such as the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances, and we may decline requests as permitted by law.
Right to Access/Know: You may have the right to request access to the personal information we hold about you, including details of how we use and share it.
Right to Delete: You may have the right to request deletion of the personal information we hold about you.
Right to Correct: You may have the right to request correction of inaccurate personal information we hold about you.
Right of Portability: In certain circumstances and with certain exceptions, you may have the right to receive a copy of your personal information and request its transfer to a third party.
[NOTE TO MERCHANT: INSERT THE FOLLOWING PARAGRAPH IF USING SHOPIFY'S AD SERVICES SUCH AS SHOPIFY AUDIENCES OR ENGAGING IN ANY OTHER ACTIVITY THAT MAY BE CONSIDERED "SELLING" OR "SHARING" PERSONAL INFORMATION OR PROCESSING PERSONAL INFORMATION FOR "TARGETED ADVERTISING"]
Right to Opt out of Sale or Sharing or Targeted Advertising: You may have the right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for "targeted advertising" purposes. If you visit our Site with the Global Privacy Control opt-out preference signal enabled, we will automatically treat it as a request to opt out of "sale" or "sharing" of information for the device and browser you use to access the Site.
[NOTE TO MERCHANT: INSERT THE FOLLOWING PARAGRAPH IF YOU COLLECT SENSITIVE PERSONAL INFORMATION AND SEEK LEGAL COUNSEL TO ENSURE COMPLIANCE.]
Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information: You may have the right to direct us to limit our use and/or disclosure of sensitive personal information to what is necessary for the Services or goods reasonably expected by an average individual.
Restriction of Processing: You may have the right to request that we stop or restrict the processing of your personal information.
Withdrawal of Consent: If we rely on your consent to process your personal information, you may have the right to withdraw that consent.
Appeal: If we decline your request, you may have the right to appeal our decision.
Managing Communication Preferences: You can opt out of receiving promotional emails by using the unsubscribe option provided in our emails. Even if you opt out, non-promotional emails regarding your account or orders may still be sent.
You can exercise these rights through the options available on our Site or by contacting us using the contact information provided below. We will not discriminate against you for exercising these rights. To process your request, we may need to collect information to verify your identity, such as your email address or account details. If you designate an authorized agent, we will require proof of your authorization and may need to verify your identity.
[NOTE TO MERCHANT: INSERT THE FOLLOWING PARAGRAPH IF USING SHOPIFY'S AD SERVICES SUCH AS SHOPIFY AUDIENCES]
To restrict Shopify merchants from using your personal information for personalized advertising, visit [Insert Shopify privacy and compliance app link].
Complaints
If you have concerns about how we process your personal information, please contact us using the provided details. If you are unsatisfied with our response, you may have the right to lodge a complaint with your local data protection authority.